Windows 7

Desktop Support

2 Days

Learn How to

Install Windows 7

Configure hardware support

Configure power management for laptops

Manage user accounts and profiles effectively

Manage disks and file systems

Configure and troubleshoot networking

Manage printers and print job

Pre-Requisites

No knowledge of supporting Windows 7 is assumed.

Introduction to Windows 7

Windows 7 Versions

Comparison of Windows 7 V Vista and XP

Windows 7 Architecture

Windows XP Compatibility Mode

 

Installation and Migration

Windows 7 System Requirements

Pre-Installation Tasks

Installation Walkthrough

Upgrading an existing Windows Installation

Using the User State Migration Tool (USMT)

Using Windows Easy Transfer

 

Windows 7 Graphical Interface

Understanding the User Interface

Configuring the Windows 7 User Interface

The Windows 7 Desktop and Taskbar

The Aero Glass Theme

Flip and Flip 3D

Taskbar Thumbnails

 

Microsoft Management Console (MMC)

Creating a Customised MMC

The Favourites Menu

MMC Taskpads

Managing Active Directory with Windows 7

 

User and Group Management

Implementing local and domain accounts

Creating users and groups

Nesting role and resource groups

Configuring User Account Control (UAC)

 

Managing Disks

Hard Disks and File Systems

What is a File System?

Basic and Dynamic Storage Volumes

Managing Storage Volumes with Disk Manager

Creating Mounted Volumes

Disk Quotas

Troubleshooting Disk and Volume Problems

 

Windows 7 Networking

Workgroups vs. Domains

Local Area Networking (LANs)

Using the Network Center

Local Area Connections

Windows 7 TCP/IP Improvements

Configuring Client IP Addresses

Automatic Private IP Addressing

Wireless Networking (WLANs)

Establishing a Wireless Connection

Viewing Wireless Connection Details

Introduction to Active Directory

Joining a Domain

Understanding the Logon Process

Browsing the Network and Searching Active Directory

Publishing Folders to Active Directory

 

Windows 7 and Notebook Clients

Power Management Options

Three Power Plans and the Hidden Fourth Power Plan

Battery Meter

Sleep Mode for Fast Resume

Windows Mobility Center

Offline Files and Folders

Sync Center

Revamped Synchronization Headquarters

Sharing from Laptops

 

Diagnostic Tools

Windows Memory Diagnostics

Windows Network Diagnostics

Windows Disk Diagnostics

System Configuration Utility

System Information

Problem Reports and Solutions

Event Viewer in Windows 7

Reliability Monitor

 

NTFS Security

NTFS Access Control

Security Principals, SIDs, and Security Access Tokens

Local and Network Service Accounts

NTFS Permissions

Secondary Logon

Encrypting File System

Data Recovery Agents

 

BitLocker Volume Encryption

Partitioning for BitLocker

What is a Trusted Platform Module (TPM)

Three Modes of Operation

Installing BitLocker

Using BitLocker to Go

 

Disaster Recovery

Windows 7 Backup Utility

Safe Mode Recovery Options

Repairing Windows 7

 

Configuring Printing, Scanning, and Faxing

Installing a Printer

Sharing a Network Printer

Setting Printer Properties

Controlling Printouts

Scanning and Faxing

Troubleshooting, Monitoring, and Fine-Tuning