Outlook 2003

Core Skills

1 Day

Learn How to

  • Send and receive emails effectively
  • Use email attachments
  • Manage your inbox effectively
  • Schedule meetings and appointments using the calendar
  • Share diaries
  • Maintain and update a task list
Find items in outlook

Pre-Requisites

Delegates should be familiar with working in Windows. No knowledge of Microsoft Outlook 2003 is required.

Getting Started with Outlook

Log On to Outlook

The Outlook Environment

Compose and Send a Simple Message

Open a Message

Reply to a Message

Print a Message

Delete a Message

 

Composing Messages

Address a Message

Format a Message

Check Spelling and Grammar

Attach a File

Forward a Message

 

Managing Mail

Open and Save an Attachment

Flag a Message

Create a Folder

Move Messages to a Folder

Copy Messages to Folders

Delete a Folder

 

Scheduling Appointments

The Outlook Calendar

Schedule Appointments

Assign a Category to an Appointment

Update Calendar Entries

 

Scheduling Meetings

Schedule a Meeting

Reply to a Meeting Request

Propose a New Meeting Time

Tracking Responses

Update a Meeting Request

Cancel a Meeting Request

Print the Calendar

 

Managing Contacts

Add a Contact

Sort Contacts

Find a Contact

Generate a Map

Edit a Contact

Delete a Contact

Print Contacts

 

Managing Tasks

Create a Task

Edit a Task

Update a Task

 

Using Notes

Create a Note

Edit a Note

Copy a Note

Setting Calendar Options

Set Work Days and Times

Display Other Time Zones

Set Free/Busy Options

 

Setting Message Options

Modify Message Settings

Modify Delivery Options

Modify Message Formats

Notify Others that You will be Out of the Office

Create and Modify a Distribution List

Insert a Hyperlink

 

Sharing Folder Information

Specify Folder Permissions

Access Another User's Folder

Delegate Access To Folders

 

Managing Tasks

Assign a Task

Reply to a Task Request

Send a Task Update

Track Assigned Tasks

 

Customizing Outlook

Customize the Toolbar

Create a New Toolbar

Customize the Menu

Create a Folder Home Page

 

Locating Items

Sort Messages Using Multiple Criteria

Find Messages

Find Messages Using Multiple Criteria

Filter Messages

Organize Messages

Manage Junk Email

 

Personalizing Your Mail

Use Stationery

Create Custom Stationery

Create Signatures

Modify Signatures

 

Organizing Outlook Items

Group Items

Create Search Folders

Create Rules

Apply Conditional Formatting

 

Working with Contacts

Forward Contacts

Create a vCard from a Contact

Export Contacts

Perform a Mail Merge

Link Items to a Contact

 

Saving and Archiving Mail

Save Messages in Alternate Formats

Archive Messages

Protect Personal Folders