Outlook 2010

Core Skills

1 Day

Learn How to

Send and receive emails effectively

Use email attachments

Manage your inbox effectively

Schedule meetings and appointments using the calendar

Share diaries

Maintain and update a task list

Find items in outlook

Pre-Requisites

Delegates should be familiar with working in Windows. No knowledge of Microsoft Outlook 2010 is required.

Getting Started with Outlook

Log On to Outlook

The Outlook Environment

The Outlook Ribbon

The Navigation Pane

The Reading Pane

Minimizing the Ribbon

The Quick Access Toolbar

 

Messages

Opening a Message

Replying to a Message

Forward a Message

Printing a Message

Deleting a Message

Address a Message

Format a Message

Check Spelling and Grammar

Attach a File

Hyperlinks in Messages

 

Managing Mail

Open and Save an Attachment

Using the Attachment Previewer

Flag a Message

Creating Folders

Move Messages to a Folder

Copy Messages to Folders

Delete a Folder

Categorising Mail

Flagging Mail for Follow Up

 

Personalising Your Mail

Use Stationery

Create Custom Stationery

Create Signatures

Modify Signatures

 

Locating Mail

Sort Messages Using Multiple Criteria

Find Messages

Find Messages Using Multiple Criteria

Filter Messages

Organize Messages

Manage Junk Email

 

Saving and Archiving Mail

Save Messages in Alternate Formats

Archive Messages

Protect Personal Folders

 

Setting Message Options

Modify Message Settings

Modify Delivery Options

Modify Message Formats

Using Voting Buttons

 

Message Rules

The Out of Office Assistant

Scheduling the Out of Office Assistant

Out of Office Assistant Rules

Creating Rules

Managing Contacts

Add a Contact

Sort Contacts

Find a Contact

Generate a Map

Edit a Contact

Delete a Contact

Print Contacts

Creating Distribution Groups

 

Using the Calendar

The Outlook Calendar

Schedule Appointments

Assign a Category to an Appointment

Update Calendar Entries

 

Scheduling Meetings

Schedule a Meeting

Reply to a Meeting Request

Propose a New Meeting Time

Tracking Responses

Update a Meeting Request

Cancel a Meeting Request

Print the Calendar

 

Sharing Calendars

Sharing your Calendar

Accessing Another Users Calendar

Calendar Overlay

Specify Access Permissions

 

Setting Calendar Options

Set Work Days and Times

Display Other Time Zones

Set Free/Busy Options

 

Managing Tasks

Creating a ToDo List

Create a Task

Edit a Task

Update a Task

 

Assigning Tasks

Assign a Task

Reply to a Task Request

Send a Task Update

Track Assigned Tasks

 

Using Notes

Create a Note

Edit a Note

Copy a Note