The ZENworks Family
What Is ZENworks for Desktops?
Whats New in ZENworks for Desktops 4?
Benefits to Using ZENworks for Desktops

Installing ZENworks for Desktops 4
Prerequisites for Installing ZENworks for Desktops
Installing ZENworks for Desktops Server Components
Installing ZENworks for Desktops Middle Tier Server Components
Installing ZENworks for Desktops Management Agents

Setting Up ZENworks for Desktops 4 in Your Tree
General ZENworks for Desktops Architecture
ZENworks for Desktops Policy Package Wizard
Setting Up User Packages in the Tree
Setting Up Workstations in the Tree
Remote Management Rights
Inventory, Event, and Logging Databases
Reporting
Setting Up TED Distributions

Novell Clientless Operation
ZENworks for Desktops Clientless Workstation Management Components
How ZENworks for Desktop Clientless Workstation Management Works
Using the ZENworks for Desktops Middle Tier Server

Creating Application Packages Using snAppShot
What Is snAppShot?
When Should You Use snAppShot?
How snAppShot Works
Advanced Features of snAppShot
Limitations of snAppShot
Using snAppShot
snAppShot Application Packages versus .MSI Files

Creating and Using Application Objects
Creating the Application Object
Setting Properties for the Application Object

Setting Up Application Distribution
Setting Up Application Foldering
Customize Application Launcher Configurations per User or Container
Setting Up Users to Receive Applications
Automating Application Objects
Distribute the Applications

Setting Up User Policies
Relationship of User Policies to Users
General and Platform-Specific Policy Advantages
Creating a User Policy Package
Understanding iPrint Policy
Using Remote Control Policy
Desktop Preferences Policy
User Extensible Policies
Dynamic Local User Policy
Windows Group Policy
Windows Terminal Server Policy

Setting Up a Workstation Policy Package
Relationship of Workstation Policies to Workstations
Advantages of Platform Specific Policies
Setting Up a Workstation Policy Package
Computer Extensible Policies
Novell iPrint Policy
Remote Control Policy
Windows Group Policy
Workstation Imaging Policy
Workstation Inventory Policy
ZENworks for Desktops Agent Policy
Scheduled Action Policy

Creating a Container Policy Package
What Is a Container Policy Package?
Setting Up a Container Policy Package
Understanding the Search Policy

Creating a Service Location Policy Package
What Is a Service Location Policy Package?
Setting Up a Service Location Policy Package
SMTP Host Policy
SNMP Trap Target Policy
The XML Targets Policy Tab
ZENworks Database Policy

Creating a Server Policy Package
What Is a Server Policy Package?
Setting Up a Server Policy Package
Imaging Server Policy
Workstation Import Policy
Workstation Removal Policy
Using the Roll-Up Policy
Using the Wake-on-LAN Policy

Using ZENworks Workstation Inventory
Understanding Workstation Inventory
Setting Up Workstation Inventory
Workstation Inventory Tasks

Imaging a Workstation
Workstation Imaging System
Using Preboot Services with Imaging
Creating Boot Disks
Creating a Boot CD
Creating a Workstation Image
Placing a Linux Partition on a Workstation
Modifying an Image
Assigning an Image to a Workstation
Applying Application Objects to an Image
Re-imaging a Workstation
Advanced Imaging

Maintaining a Workstation
Reviewing Workstation Inventory
Remote Controlling a Workstation
Using Remote View
File Transfer
Remote Execute
Workstation Diagnostics
Remote Wakeup
Remote Management Audit
Generating a Remote Management Report
Registering and Un-Registering a Workstation

Using Software Metering with ZENworks for Desktops 4
Using NWAdmin to Install and Administer Licenses
Setting Up Software Metering

Integrating ZENworks for Desktops with ZENworks for Servers
How to Use TED with ZENworks for Desktops
About the Desktop Application Agent
Using the Desktop Application Distribution Wizard to Create a Desktop Application Distribution

Deploying Novell ZENworks for Desktops 4 in a Pure Microsoft Windows Environment
ZENworks for Desktops Networking Setup and Requirements
ZENworks for Desktops 4 Configuration Options
DirXML Engine and Drivers
Installing ZENworks for Desktops 4 in a Pure Windows Environment

Troubleshooting ZENworks
Troubleshooting Desktop Management
Troubleshooting Distributed Applications
Troubleshooting Policy Packages
Troubleshooting NetWare Errors